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Help by topic
- Getting started on QarthaGo
Create an account, understand the platform
2 articles
- Find and book
Search, car page, booking request
1 article
- Paying for your rental
Deposit, payment methods, receipts
2 articles
- Change or cancel
Extend, cancel, change dates
2 articles
- Pickup and return
Pickup location, hours, documents to bring
1 article
- During the rental
Fuel, mileage, driving
1 article
- Insurance and protection
Third-party liability, deductible, security deposit
4 articles
- Incidents and damage
Breakdown, accident, condition report
1 article
- Account and documents
Profile, ID documents, Renter Passport
1 article
- Reviews and penalties
Rating an agency, unconfirmed bookings
2 articles
Featured articles
- Create my Karya account
An email address, a password, the terms accepted: your account is created, then activated through the link sent by email.
- When is the deposit charged?
No deposit is charged before the agency approves your request. After that approval, you have 48 hours to pay it.
- How does a booking work on Karya?
You send a request, the agency approves it, you confirm within 48 hours. Here is who does what, and when.