Change or cancel
Extend, cancel, change dates
- Extend my rental
An ongoing rental can be extended from “My bookings”. The agency has 48 hours to accept or decline.
- Cancel a request or a booking
A pending request can be canceled at any time; a confirmed booking can be canceled as long as the rental hasn’t started.
Other topics
- Getting started on QarthaGo
Create an account, understand the platform
- Find and book
Search, car page, booking request
- Paying for your rental
Deposit, payment methods, receipts
- Pickup and return
Pickup location, hours, documents to bring
- During the rental
Fuel, mileage, driving
- Insurance and protection
Third-party liability, deductible, security deposit
- Incidents and damage
Breakdown, accident, condition report
- Account and documents
Profile, ID documents, Renter Passport
- Reviews and penalties
Rating an agency, unconfirmed bookings