Extend my rental
An ongoing rental can be extended from “My bookings”. The agency has 48 hours to accept or decline.
Updated on
Extensions only apply to rentals that have already started. As long as the car hasn’t been handed over to you, the booking cannot be extended: you need to cancel it and make a new one.
How to request
- Open the ongoing rental in “My bookings” — the “Bookings” tab in the app.
- Choose the new return date, which must be later than the scheduled date.
- Send the request. The requested days are immediately held for you while the agency responds.
- The agency accepts or declines, giving a reason. You are notified either way.
The price
The extra charge is calculated simply: the number of added days multiplied by the car’s daily price. Discounts and promo codes from the original booking do not apply to the extension.
- Only one extension request can be pending at a time.
- If the agency doesn’t respond within 48 hours, the request expires and the held days are released. This has no consequence for your account.
- If the car is already booked by someone else for the requested period, the extension isn’t possible and other vehicles are suggested to you.
- When the agency accepts, an amendment to your contract is generated automatically.