Deposit and security deposit
The deposit is shown before you continue and is never charged before the agency approves your request.
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The amount requested is shown before you continue. No deposit is charged before the agency approves your request; once approved, you have 48 hours to pay the deposit and confirm the booking.
A deposit and a security deposit are not the same thing
| What you need to know | Deposit | Security deposit |
|---|---|---|
| Who collects it | Paid on Karya, passed on to the agency | The agency, at the front desk |
| When | After the request is approved, within 48 hours | When the keys are handed over |
| What it is for | It confirms the booking and is deducted from the rental price | It covers the car and is returned to you when you bring the car back, depending on the agency |
The security deposit is not handled by Karya: its terms, amount, and refund are entirely up to the agency and your rental contract.